© 2010 Sky’s the Limit

Helping to bring the Universe down to Earth

·	All we ask is that you give us a chance to put matters right.

·	We will reimburse you any return shipping fees.

·	We will not only uphold your statutory rights but better them!

·	You are entitled to receive a perfectly working purchase.

·	If all else fails, we will refund all monies.

·	No carrier will insure the goods for damage as there is glass involved - so we do.  We will pick up the pieces and sort it out for you sending any necessary replacement as soon as possible.

·	Goods are insured for loss.  Royal Mail need about 2 weeks to decide they have lost something.  We will replace any lost goods and we will deal with the carriers - you do not have to do anything.

·	As long as you cover the return shipping costs we will take a product back and give you a complete refund including your original shipping costs.  It must, of course, be in unused condition and in original packing.  You have 7 days from receiving the goods to decide this.

·	If you can’t get on with your purchase don’t suffer in silence.  Let us know and we will do our best to help you.  If all else fails why not even let us consider selling it for you through our website or Ebay?

 

·	You can use Paypal (www.paypal.com) to make a payment to sales@skysthelimit.org.uk if you want to pay by credit card for immediate dispatch.

·	You can send us a cheque (payable to “Sky's the Limit”).

·	You can send us a postal order.

·	You can come round with cash by mutual arrangement.